Veelgestelde Vragen - FAQ

Wat is precies het annuleringsfonds

Annuleringsfonds

Het kan gebeuren dat uw vakatie reeds lang van tevoren is besproken. Plannen zijn gemaakt, trips zijn uitgestippeld en het u ziet reikhalzend uit naar de komende vakantie. En dan gebeurt er plotseling iets, waardoor uw vakantie geen doorgang kan vinden. Wat nu? Geld weg? Dat hoeft niet. Door deel te nemen aan het annuleringsfonds van Dunez kan men zich de normaal geldende kosten van een gedwongen annulering besparen. Vergoeding via het annuleringsfonds van Dunez geldt alleen indien één van de volgende redenen van toepassing is:
·Plotselinge ziekte en/of ongevallen m.b.t. één van de gezinsleden. Doktersverklaring vereist.
·Ernstige ziekte of sterfgeval in de niet meereizende familie (1e of 2e graad).
·Onvrijwillige werkloosheid van de kostwinner.
·Belangrijke zaak- of huisschade, waardoor aanwezigheid gewenst is.
·Onverwachte verhuizing of toekenning van een huurwoning.
·Het niet kunnen gebruiken van het voor de vakantie bedoelde vervoer- en/of kampeermiddel door diefstal, brand of onverwachte motor- of autoschade binnen drie weken voor de geplande aankomst

In alle andere gevallen zijn onze algemene annuleringsvoorwaarden van kracht:
Annulering binnen 24 uur na boeking is kosteloos.
Bij annulering tot 1 week vóór de aankomstdatum wordt 25% van de totale reservering in rekening gebracht.
Bij annulering op de dag voor aankomst of daarna of indien u niet komt opdagen (no-show) wordt 100% van de totale reservering in rekening gebracht.

Are there any resting cabins?

At Dunez you can rest after you enjoyed the sauna. We have sunbeds in the garden or in the conservetory. We do not have private cabins.

Can I bring my dog to Dunez?

Dogs are allowed at the campsite if they do not cause any nuisance in any way. Dogs should be lined up or in a bench. The dog must be left out of the Dunez area. Dogs are not allowed in the hotel rooms, wellness and restaurant.

What about smoking at Dunez?

Smoking is prohibited in all Dunez’s covered areas, including hotel rooms. The authorities prohibit smoking in the restaurant and bar. Smoking is permitted in the garden and on the terrace and in the smoking area. The hotel rooms have a terrace in front of the room. This is a pleasant place to enjoy your cigarette. Smoking is permitted at the campsite. Make sure the other guests are not affected. In case of drought, take care of possible fire hazards.

Can I park at Dunez?

For all our guests there is plenty free parking space in our own car park.

Do I have to bring my own towel, bathrobe and slippers?

For our hotel guests the towels are included. The camping guests and other guests can use their own towels or rent towels and also the
Bathrobes are for rent. Slippers are for sale at the receptiondesk.

Can I rent a bike or rent a mountain bike at Dunez?

Within walking distance of Dunez is a company where you can rent bikes and mountain bikes.

How do I get public transport to Dunez?

There is no public transport in the immediate vicinity of Dunez. There is a bus line 136 from ‘s-Hertogenbosch and Tilburg. Get off at the bus stop “Drunen” and then it’s about 3 km to Dunez, but maybe a taxi is a better idea.

Is there internet?

Yes, we have a free High speed internet. Our WIFI network is accessible at the campsite, in your hotel room, and all common areas of Dunez.

How do I get from Schiphol airport to Dunez?

The easiest way  is to take a taxi (costs € 135, – / € 195)
From Schiphol there is also a direct train to ‘s-Hertogenbosch (costs € 17, -) In’ s-Hertogenbosch, You can take a taxi to Dunez (€ 35, -)

Is Dunez clothing optional?

At Dunez the choice is yours. Relaxed in the sun by the pool or at the campsite in a swimsuit, or naked on a towel. In the restaurant a towel, bathrobe or clothes are required. The spa area is naked only.

Is access to wellness included?

Yes. If you stay at the campsite or in one of our hotel rooms, the wellness is included.

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